VISITOR EXPERIENCE TEAM – EXPLAINERS

£12.41 per hour (rising to £12.91 per hour after successful completion of probationary period)

A minimum of 20 hours per week, Monday to Sunday available or weekends only/school holidays only

The International Centre for Life is a thriving science hub in the heart of Newcastle. Its purpose is to inspire everyone to explore and enjoy science and to provide a world class science hub where life enhancing engagement, research and clinical treatment can thrive.   Life is home to NHS clinics as well as scientists and researchers from Newcastle University. Life Science Centre is at the heart of this ‘circle of science’ and aspires to be most accessible and inclusive visitor attraction in the UK. It has an international reputation for its work in sensory engagement.

 

We are recruiting for our Visitor Experience Team and are looking for people who are as passionate as we are about engaging people with science.

 

As someone who is customer focused, your role will be to make a visit to Life Science Centre exciting, entertaining, informative and fun and to enhance the experience of all visitors.  You will be interacting with a wide range of audiences, but primarily families and school children and occasionally on outreach in schools and community settings. You will be a confident performer, who can deliver hands-on science activities including live shows. You will enhance the experience of visitors around the science centre - covering all exhibitions, activities, and different workshops.  

 

You will be interested in STEM and will be curious, enthusiastic, have excellent communication skills and enjoy presenting to audiences. You will also share our desire to help everyone understand better the relevance of science to their lives. Comprehensive training will be provided.

 

The science centre is open all year round and is particularly busy at weekends and school holidays so physical stamina, good humour and the ability to work at a high standard for long periods are all essential pre-requisites of the role. Working hours may vary to meet the needs of the business; therefore, a flexible approach will be required.

 

Life is a welcoming and friendly place to work.  We offer you a range of team benefits including access to wellbeing initiatives, an Employee Assistance Programme and discounted car-parking in the centre of Newcastle.

 

The successful applicants will be subject to a DBS check. Details of our DBS policy is available on request. For further information regarding this post, please refer to the job description and person specification on our website.  

  

To apply for this vacancy, please complete the online application form which can be accessed from our website at https://jobs.life.org.uk/ by Sunday 1 June 2025.

 

Interviews will be held on the Tuesday 10 June.

 

The International Centre for Life is an equal opportunities employer and is accredited with the Equality Standard Gold Award. Life has achieved Continuing Excellence accreditation under the North East Better Health at Work Scheme.  

 

Registered Charity Number: 1059607