Cancellation and Refund PolicyPayment for all events must be received by the day of the event. If payment is not received by the day of the event, your attendance cannot be honoured at the event.
We can, by prior arrangement only, honour your attendance at the event if an official purchase order number has been generated and is being processed by your organisation’s finance department.
If you have paid for an event and are unable to attend for any reason, our refund policy is:
In the event of non-attendance at the event, refunds will not be given.
Any other circumstances where a refund is requested will be taken on a case-by-case basis and approval will be at the discretion of the Executive Committee.