Location: Remote (UK) or Hybrid (London)
Salary: £32,000 to £37,500
Basis: Full-time, or flexible (pro-rata)
Closing Date: We are actively looking for the right person. If that’s you, please apply as soon as possible.
How to apply: No need to send us a cover letter. Just fill out the application form to tell us who you are.
Expected start date: As soon as you’re available

Who we are

Bento Bio is a small company on a mission to make biotechnology available to people all over the world. We do this by creating kick-ass hardware, wetware, and knowledge resources.

Many of our team are remote, and this role can be remote (UK) or hybrid (London). Our hardware and reagent production is based in London. Our whole team meets in-person twice a year. We work hard on maintaining a friendly and inclusive culture.

Here’s who we are looking for

We are looking for a storyteller who is obsessed with the power of molecular biology.

Ideally, you are someone who has moved on from the lab and found your true calling in communication. You don’t just understand the science; you know how to make it “click” for others. 

You are a great editor with an eye for what matters to different customers. You are an experienced writer, whether that’s for a blog, a professional project, or a community group. You have a clear sense of how to tell a story.

You are the kind of person who thrives on starting an independent project and finishing it. When you say “I’ll take care of it,” we know it’ll be done well and on time. You are curious, collaborative, and empathetic. You love talking to our customers and asking them the right questions to find out what really motivates them.

Never mind if you do not tick all the boxes! If you are interested in this role and think you would do an exceptional job, please get in touch. We are looking for a candidate with passion, and a desire to learn.

What you’ll do

You will be the engine behind our marketing and community engagement. Your goal is to nurture our audience by keeping a regular cadence of high-quality material going out to the world.

• Customer insights: Proactively ask customers for feedback to help us improve our customers’ experience.
• User Stories & Testimonials: You’ll originate ideas for user stories, interview customers, and turn those conversations into inspiring landing pages and website content.
• Newsletter & Social Media: Own our newsletter and social channels (LinkedIn, Instagram), including celebrating our users’ wins and creating a steady stream of updates.
• Tone of Voice: Help us improve how we follow up with customers, ensuring our support and sales communication is personable, clear, and helpful.
• Knowledge Resources: Translate technical biology expertise into accessible instructions, teaching kits, and educational materials.

Experience and personal attributes

• Excellent written English with a focus on clarity and storytelling. We needwant someone who can distill complex ideas. 
• Solid biology foundation: You understand DNA extraction, PCR, and lab practices well enough to communicate them accurately.
• Creative and pro-active: You don’t wait for us to hand you a to-do list; you spot stories and opportunities yourself, and you turn those ideas into clear briefs for discussion and sign-off.
• A people person: Comfortable in front of a camera and on calls with everyone from professional researchers to citizen scientists.

Full details here: https://bento.bio/jobs/science-marketing-lead/